Privacy Policy | UmiRedi

UmiRedi is the Solomon Islands' climate and disaster resilience platform, provided for the Solomon Islands Government's Ministry of Environment, Climate Change, Disaster Management & Meteorology (MECDM), and developed and operated on its behalf by Traseable Solutions ("Traseable", "we", "us"). This Privacy Policy explains what information the UmiRedi mobile app (Android package com.traseable.umiredi) and the UmiRedi web portal collect, how it is used, and the choices available to you.

By using UmiRedi, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the app.

1. Information We Collect

1.1 Setup information

When you first open the app, you're asked for your province, ward, gender, age range, and whether you're setting up on behalf of a household, community, or school. This information is linked only to a random identifier generated on your device (a "device profile ID") — we do not ask for your name, phone number, or email address to use the core app.

1.2 Location data

With your permission, UmiRedi accesses your device's precise or approximate location to show nearby hazards on the map, relevant early-warning alerts, and offline map layers, and to automatically tag the location of an incident report or assessment you choose to submit.

1.3 Photos, video, and voice recordings

Incident reports, hazard assessments, and facility assessments let you attach photos, short videos, and voice notes as evidence. Anything you attach to one of these reports is uploaded to our servers as part of that report and may be visible to the government agencies and response partners who review it.

1.4 Push notification token

If you allow notifications, we register a device token with Firebase Cloud Messaging (FCM) so we can deliver emergency alerts, weather warnings, and other time-critical notices to your device.

1.5 Family Safety Plan & Emergency Contacts — stays on your device

This information never leaves your phone. Names, relationships, meeting points, and phone numbers you enter for household members or emergency contacts are saved only in local storage on your device. We do not upload, back up, or have access to this information.

1.6 Technical information

Like most apps, UmiRedi's app-update and crash-recovery components exchange basic technical information (app version, general device type) with our update server so we can deliver bug fixes without requiring a full reinstall.

2. How We Use Information

To show you relevant hazard information, alerts, and offline maps for your area
To route incident reports, hazard assessments, and school/community plans you submit to the relevant government agencies and disaster-response coordinators
To deliver push notifications for emergency alerts and warnings
To maintain and improve the app, including diagnosing crashes and shipping fixes
To produce aggregated, de-identified statistics (e.g. how many households in a province have completed a preparedness plan) to help MECDM plan resilience programmes

3. Who We Share Information With

Information submitted through incident reports, hazard/facility assessments, and community or school plans is shared with MECDM, relevant provincial and national disaster-response agencies, and authorised partner organisations (e.g. NGOs coordinating relief), solely for disaster preparedness, response, and recovery purposes.

We do not sell your information, and we do not share it with advertisers or unrelated third parties. Data is hosted on servers operated by Traseable Solutions on MECDM's behalf.

4. Your Choices

Permissions: Location, camera, microphone, and notification access can be granted or revoked at any time in your device's Settings. Some features (e.g. map-based hazard layers, media attachments on reports) won't work fully without the relevant permission.
Local data: Family Safety Plan and Emergency Contacts data can be cleared at any time from within the app, or by clearing the app's storage/uninstalling it.
Deletion requests: To request deletion of reports or data associated with your device profile ID from our servers, contact us using the details below.

5. Data Security & Retention

We use reasonable technical and organisational measures — including encrypted transmission (HTTPS) between the app and our servers — to protect information in our care. Incident reports and assessments are retained for as long as needed to support disaster response, recovery, and historical/statistical analysis by MECDM. Locally stored Family Safety Plan and Emergency Contacts data is retained only on your own device until you delete it or uninstall the app.

6. Children's Privacy

UmiRedi is intended for general community use and is not directed at children. The age-range field collected during setup is used only for demographic/planning purposes and does not identify a specific child. We do not knowingly collect personal information from children beyond what is described in this policy.

7. Changes to This Policy

We may update this Privacy Policy from time to time, for example as the app gains new features. Material changes will be reflected by an updated "Last updated" date at the top of this page.

8. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, contact us at [email protected].